getting a little warmer

I'm a little late to the Twitterverse, and I'll talk further about my consumer adventures to date but first I wanted to update the Ikea story. 

Amazingly the very helpful woman "L" who works in the Self-Serve area not only did as she promised, measuring the shelf I was after she also called to let me know and then a couple of days later she called again to say she would hold a shelf for me until the end of business today.

I have to say I was pretty blown away.   So in spite of the rain tonight I headed over the Swedish House of Home Worship and collected my held shelf - for which I plan to use to hold my various bathroom linens.

I will let Ikea know the story, partly because I'm just plain impressed.  But also because I think employees who got that extra mile really deserve a shout out.

So now I have a 'grown-up' shelf and, my favourite part of all Ikea purchases, a project!

no, no, no, thank you!

As much as I gripe and whine about the day to day slights of poor or none existent customer service, I do actually appreciate the little things that get done for me as I go about my day to day.

So without much ado here’s a heartfelt Thank You for the guy who makes sure I get two copies of the free paper every morning and wishes me well.  To the girl at County Style who fixes my coffee on Sunday’s and always asks how I am.  To the owner of the Sugar Maple across the street who holds a copy of the Saturday and Sunday papers for me to ensure I get them each weekend.  To the various girls at Shoppers who always seem to have a good idea of a well priced, good product that will do the thing I want it to do.  To the cashiers at Jerry’s supermarket that will always trade me for a newer $5 bill so that I can use the change machine at the laundry matte next door.  To the staffers at Global Pet Food who always looks up the name of the food I buy my cat because after 2 ½ years I still can’t remember.

It often really is the little things that count.