At first blush this seems cute. Who doesn't love a squirmy little fluff ball? Well there are people but they're wrong.
Full disclosure, I'm a cat person. In fact there's a little grey (rescue) cat waiting for a pat on the head as I type this.
BUT.
Cat's aren't overly fond of car rides or places they're unfamiliar with - if you've ever taken a ride with a wailing cat you'll know this. Uber is about to come into a court with the city and various existing cab companies. Clearly this is a stunt. And, again, at first blush, getting pets adopted is the ultimate goal but is this the best way to do this?
I was among those who lauded the decision to stop pet store sales of any animals that are not rescue animals. Yes it means that you have to seek out pets for adoption, but it stops those impulse pet purchases which might have arguably been abandoned or required rescuing at some point. But I am really going out on a limb - having no data to back me up.
So will I be ordering a cat to cuddle? No. I already have one, no matter how much he objects.
thoughts and personal opinions about the great wide world of being a consumer, being consumed with things and dealing with customer service both bad and good.
Wednesday, 28 October 2015
Thursday, 22 October 2015
still missing the point - not really a post
Seriously, you can't make this stuff up.
I went looking for some info on putting the long form census back in place and found this. So maybe it we had the census Target might have gotten it. But I doubt it.
I went looking for some info on putting the long form census back in place and found this. So maybe it we had the census Target might have gotten it. But I doubt it.
Tuesday, 8 September 2015
hardly surprising - not really a post
Shocking to almost no consumer, it turns out consumers don't really want to sell marketers their info. Well, more correctly, consumers don't feel the love.
In a less scientific study, being my wallet. I put all the points/loyalty cards I have on one side and moved over the ones I've used recently to the other. And really I've only moved about 3. One of which didn't get me any deals, points to redeem or preferred whatevers.
In a less scientific study, being my wallet. I put all the points/loyalty cards I have on one side and moved over the ones I've used recently to the other. And really I've only moved about 3. One of which didn't get me any deals, points to redeem or preferred whatevers.
Monday, 31 August 2015
the grinch who sold christmas
I recently wondered why the heck pimento was so popular in
the 50’s and 60’s and a friend’s mother was kind enough to explain that really,
it was so nice to have some colour to add to dishes. Remembering, of course,
that it’s not that long ago that produce was bought when it was in season and
then offered canned or frozen for the rest of the year - well you could buy
something called a tomato out of season, but mostly it was a knotty, green, tasteless
round thing that was called a ‘tomato’.
Fast forward to about a month ago. Back to school promotions
started showing up at my local grocery and drugstore chains (incidentally owned
by the same company now). Being neither a child or a parent I was still shocked.
Sort of. I did a quick calculation. We were about 8 weeks out from the start of
school. Back in my retail days you calculated about a 6 week start to the next
big ‘holiday’ event so this sort of made sense. On the proverbial other hand,
what kid wants to be reminded of school when vacation is only half way through!
While ranting about this on social media someone pointed out
to me that Costco had Christmas out at that time too. Calculating again I pointed
out that technically Costco is a wholesaler catering to retailers, so having Christmas
gear out in July sort of made sense. Yes it seemed out of place, but for all
those who remember the annoying reminder of the ‘Days until Christmas’ sign
along the Don Valley Parkway in Toronto all those years; Christmas was always
coming.
‘Life moves pretty fast’ and in a consumer driven market,
the chase is always on to the next season. But start backing it up, to buyers,
manufacturers, designers, colour specialists and really, they’re working in
terms of 3 to 4 years ahead, so your 6 to 8 weeks is just the final piece of
a very long chain that leads to you picking out that particular tomato red
sweater for your bestie this Christmas.
At this point I’m pretty stoked that I managed to work a
partial Ferris Bueller quote into a post. I also spent some time trying to
track down an image of the old Days to Christmas sign on the DVP and fell into
a vortex of old Eaton’s catalogue images and only just came back up for air.
Consumerism requires that we shop when the goods are available,
but they’ve also taught us there’s a very slim yet attractive period of the end
of season sale and the then not for the faint of heart end of season clearance.
But if you leave it too long you’re just plain out of luck. Take it from me - the
year my coat zipper busted in February was the year I learned to layer. Now
like a good Canadian I didn’t have just one winter coat, but still. And I do
know how to sew, so if I was really stuck. Okay, my point was, it’s tough
finding a winter coat in February because we’re already into prime spring
selling and we don’t wear winter coats in spring. Except maybe in most parts of
Canada. Because, after all, all this is based on some sort of completely idealized image of season’s and needs. Now back to the catalogues. Which if
they are to be believed - that Christmas of 1908 was one dark holiday.
This is not yer traditional red jolly Santa now is it? |
I can't find a single image of the old Countdown to Christmas Sign on the DVP, but the bra page of old catalogues, no problem. |
Friday, 14 August 2015
the oh boys of summer
I’m not the biggest fan of children. They require constant
supervision, they stink, often they’re unable to deal with their own excrement
but occasionally they’re fun. For 20 minutes or so. OK, I might be
exaggerating. I’d say I’m more indifferent to children. But when I read
articles like this, I’m suddenly an advocate.
Living in a city means noise. Cars, businesses, large
vehicles, sirens, parades, the occasional party the spills into the streets
because major event has happened, like winning a World Series game. But urban
living means convenience, selection and people. It also means compromise. The
more densely populated a city the greater the need for politeness, and the big
problem with a city like Toronto is that we’re just not dense enough to not act
stupidly from time to time.
I grew up on a street in transition. Of the 40 odd houses on
our little stretch of street, there were 5 kids. Four of us hung out together
for several years. We played ‘Star Wars’ (a sort of intergalactic yelling and hitting each other with sticks),
we rode bikes, roller skates (back in the metal wheels days), skateboards and
other noisy things with wheels, we yelled for no good reason and no one ever
complained we made noise. Looking back it really seemed like we were the ipso
facto grandchildren of the street.
Also, we always had access to freezies! Beat that.
Going back to Mr. Noisy Complaints Neighbour; why can’t kids
be kids? I get it. Noise travels differently over water, But. If you’re that
noise sensitive there is a place where you can exist almost silently. It’s
called the country.
I live near a hospital, which does mean sirens. But it also
means an emergency ward within walking distance. A couple times a week a
refrigerator truck sits outside my window to deliver goods to the local
convenience stores. Yes they’re loud but having not 1 but 2 convenience stores
steps outside my house are worth so much more than complaining. But who do you
think delivers this stuff? It’s not delivered by fairies.
I’m with the kids on this one. Summer is short. Yelling is
fun. And if we’d had access to a backyard pool as kids, we would have been in
there until we were pruney and mostly made of chlorine. Screaming and hitting
each other with sticks all the live long day.
Thursday, 30 July 2015
fasten your coat tails, it’s going to be a bumpy night
Petitions. Sigh. If you’re at all on social media, you’ve
seen these. So much so that the other day I jokingly suggested I was starting a
petition to stop stupid petitions. Like the ‘Say no to Kanye’ petition started,
and ultimately failing, in protest to the scheduling of Kanye West in the closing
ceremony of the recent Pan Am games. I’m not a Kanye West fan. I don’t care
about Kanye. But if you want to make your point. Don’t go. It’s a version of
voting with your dollars, but nothing sends a message better than no one
showing up for something.
On the coat tails of the ol’ petition is the newest cousin,
the ‘by paying attention to cause A you must not care about cause B’ stance. The
most recent of which was the head shake inducing ‘if you care about Cecil the
Lion, you don’t care about Black Lives Matter’. Let’s back up a second. To me
these are both interesting situations, complex and layered, beyond that 140
character limit of a Tweet. But, again, from my perspective, completely
different things. Yes I have feelings about hunting for sport. Yes I think
there’s a huge issue in the US and Canada wherein people are not treated
equally. But having feelings about one does not negate my feelings about the
other. Having said all that I now have feelings about riding the coat tails of one
issue to bring attention to the other. And they’re not so positive.
The thrill of social media is that, if you want to, you can
express any old opinion you want. However trolls thrive in anonymity so post-er
beware. And then there’s the situation where you don’t want to insult friends
or family because you have such polar views about a particular issue. As in I
know a lot of non-conservatives holding their tongues over the ‘genius’ of a
particular loud mouthed Presidential contender just south of the border. On the
flip side, perhaps there’s a way to respond opposing views in a tactful,
thoughtful manner which is, fortunately, the more common reaction in my
particular social circle. That and the always useful; to completely ignore the
post and instead spend time on videos of bears, cats and/or goats doing ridiculously
cute things.
It’s a short post this time. I don’t really have a
conclusion, but then again, I probably won’t sign your particular petition. Opting
instead to choose my words carefully.
P.S. Apologies about the bears video, it's a fantastic time sucker.
#sidebar - amazingly odd marketing - this week - kfc
I see so many weirdly odd marketing slash promotions, to which, generally, I am not the target audience and I always want to share, and often do to my inner circle, but let's try that here.
Wow, world's longest run on sentence.
Let's present sidebar. Currently KFC is handing out a limited edition container that also, wait for it, will also take Polaroid pictures, which somehow will transmit your lip smacking good time back to some landing page. Ignoring all the issues of not letting people opt out. Polaroids! For those born after 1990, it was an instant printing technology for photographs before we all had a camera in our pocket all the time.
Also, how does KFC stay in business. Probably the same way Taco Bell does. Because drunk people.
Wow, world's longest run on sentence.
Let's present sidebar. Currently KFC is handing out a limited edition container that also, wait for it, will also take Polaroid pictures, which somehow will transmit your lip smacking good time back to some landing page. Ignoring all the issues of not letting people opt out. Polaroids! For those born after 1990, it was an instant printing technology for photographs before we all had a camera in our pocket all the time.
Also, how does KFC stay in business. Probably the same way Taco Bell does. Because drunk people.
Saturday, 20 June 2015
state of the uhf or how i accidentally started watching commercials again and it’s bad.
The off-shoot of having cord cut my cable, studied advertising and watching social media sweep up and encompass just about all existing models of ‘traditional’ media makes one, well me, hyper aware of what might be going on. During a recent online discussion with someone I know mostly through online discussions, we discussed that by and large, the traditional television advertising model hadn’t changed in over 70 years – although, in my opinion, we have two more generations to get through before the demand for change will eventually have to be met. Although in a weird twist, the modern product placement within TV shows reminds me of the early days of show sponsorship, so are we coming full circle?
However, off on a side bar, I’m all up to date with what my options for step-in bathtubs, stair hoists and reverse mortgages (for the house I was never able to afford) are! But, back on point, our discussion turned to how to determine the efficacy of popular social campaigns. Citing the Dear Kitten campaign by Purina, which I think is rather entertaining and did share on social media, but did it compel me to switch my cat to their food, well no. So how do we determine if this campaign was successful? I don’t actually know. The time tested success factor would come down to cold hard cash but is product recognition and a sense of community now more important? Again, I don’t actually know.
Any woman who wears make up knows there’s a new mascara
introduced every week of a calendar year. One common thread through all mascara
advertising - which is basically lifestyle advertising, because, really, it’s
dirt to put on your lashes – is that the ideal achievement is a smooth, plump,
lengthening clean lash, which if you want to look like the girl in the ad,
means time consuming and expensive lash extensions. Maybelline’s new Chaos
mascara eschews all that and suggests that theirs is the only mascara that will
give you that clumpy, smudgy, mussed up look you didn’t know you were supposed
to want. My current theory is that they have a warehouse full of the stuff and
found it didn’t do so well in the test market tests - and if that’s the case,
kudos to their marketing team. Also works on your boyfriend.
Swiss Chalet has, over the years, and mostly unsuccessfully,
tried to expand their menu and thereby their customer base. In my personal
opinion this has been a failing prospect. Why not embrace and do the thing
you’re good at; consistently prepared rotisserie chicken with a potato product
side, and that salty, addictive ‘industrial gravy’ that we call dipping sauce.
The latest campaign centres around chicken wings, which oddly, Swiss Chalet is
not very good at, and trying to make ‘the Chalet’ as cool as your local pub.
And whenever I see the product shot of two men digging into their plate of
wings, branded beer glasses in clear sight, I think those guys look whipped
(and then I giggle.) Let’s face it, dudes are gonna go get wings and beers and
they’re gonna do it at the local pub, or some chain that specializes in keeping
sports on multiple screens, all the time. Not at Swiss Chalet.
Insert-car-manufacturer-here ad for getting Millennial’s
into cars. Millennial’s are not getting
their driver’s license in record numbers, and don’t buy cars, or so do way less
than previous generations. Also Millennial’s don’t watch TV!
Want to know where to get an overpriced payday loan? No
amount of fuzzy mascot or purposely homemade looking ad will stop that fact
that these people are charging you about 60% interest, and apparently not
spending any more than they have to on the advertising budget.
The Fonz selling reverse mortgages. Just writing that makes
me feel old. And I’m not even in the target demographic.
And finally, you heard it from the horse’s mouth. They may
have cleaned up the Trivago guy, but he’s still sorta creepy. Even clean shaven
and in a suit, but it might be the poor taste joke about getting ‘Lucky’ in a
room.
Wednesday, 13 May 2015
see you at 7
Before there was texting and constant communication, making
plans to meet was a bit more difficult and a lot less likely to end in
no-shows. Before texts and constant communication, you met your friends when
and where you said you would because you had no way to let them know you
wouldn’t be arriving and not arriving made you an ass.
(Yes we had extenuating circumstances back then, but they
were real, so they were rare.)
It’s amazing how quickly we forget the things that used to
be day to day when their replacements arrive. We acclimate so well that we
often forget what needed to happen before the latest tool or method replaces
our old ones. And as much as I find modern communication amazing, I did get a
kick out of this particular tidbit of social etiquette. In the same moment I
was taken aback that someone had to write it down in a book because really, we
should know this.
Be a good friend. Just say Yes. Or No. (from Adulting) |
To be fair it did make perfect sense when the MP3 player eclipsed
the discman. I mean that thing sucked down disposable batteries, required
either listening to the same CD over and over or trying to figure out how to
carry a selection and it was kinda big – certainly didn’t fit in any pocket I
have.
I recently read an article on the demise of pantyhose, which
you might not know, specifically the flesh toned variety. They gained
popularity pre World War 2, after a shift in foundation garment use and a rise
in hemlines, and they really gained popularity after World War 2 because during
the war all fabric supplies where used to make parachutes and the women were
out of luck. Even my hippie-esque parents insisted that there were certain
situations where hose were needed and tights wouldn’t do it. I even had a job
in my 20’s that required hose as part of my uniform, and if I think hard about
it, it was rather annoying as they required a blue hue that was not available at
a low cost. Yes I didn’t have to buy clothes but did have a $20 a week
pantyhose requirement, back when minimum wage was much more minimum. Having
eschewed them since, I really didn’t notice that most department stores have
slowly phased out their hosiery sections as styles changed. If the Duchess of
Cambridge hadn’t been required to add hosiery to her official ‘look’, would
anyone under 30 even know what they were? But 75 years was a good run for a
fashion trend that wasn’t always so nice to wear.
Anecdotally the codpiece had a 75 year run too.
OK, well I found it interesting.
After I read the pantyhose article I started to think about
things that used to feel so essential to life that fell out of favour as trend
or technology passed and may or may not have met their ultimate end. Records
seemed to continue to have a strong solid following, but for the audiophile,
there’s a sound quality that can’t be beat. CD’s continue to exist as people
continue to insist on physical media but got rid of their record players. I
haven’t seen a cassette in years. Well other than a handful I kept mostly for
nostalgic reasons, most of which are homemade mixed tapes. Which I guess where
replaced by playlists. But how do you give the person you’re crushing on a
playlist?
Wristwatches is another one for me. I have three in a box on
my dresser, and I’m fairly certain all three have dead batteries in them. In
part the disuse was due to a cell phone and in part it was due to my
constantly, accidentally leaving my watch on my desk at work because I took it
off when it banged on the desk while I was typing. But it freed up my wrist for
bracelets and I can always get the time on my phone. Yes the ‘smart’ technology
has set their sights on a smart watch next, and since not everyone gave up on
the watch, this’ll be a trend to ‘watch’! I don’t really see the point of the
smart watch, but I’m in the minority I’m certain. In fact I had a discussion
with a friend about this very subject and in her case she wears the same watch
as a loved relation and finds it ties her emotionally to that relation
whenever she looks at it. So in as much as the technology may be passé there
are other, valid, reasons for hanging onto to something.
I still have an alarm clock, because I hate the idea of a
phone in the bedroom. I do have a cassette player, but only because it’s part
of my stereo. I still use pens because I like to do the suduko and the
crossword in the newspaper on the weekend, which yes I still get on Saturdays
and Sundays to read with coffee.
And what do we do every time this technology changes. Well
for those of us who faithfully changed our music collections from records to
cassettes to CD’s, we eventually stopped. Some of us hold yard sales or donate
to charity. And the rest of hold onto whatever works for us until our favourite
toys stop working. We all evolve at our own pace.
The other tidbit I liked from the same book. Which can also apply. |
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